Frequently Asked Questions
You Have Questions, TruBlue of Allen Has Answers
We’ve listed some of the most commonly asked questions and their answers below. If you have any other concerns, please reach out.We’ve listed some of the most commonly asked questions and their answers below. If you have any other concerns, please reach out.
What type of home services do you provide?
TruBlue's services include bathroom and kitchen remodeling, flooring and painting services. Your dream will become true with our highly skilled technicians. Our company is totally insured and we use the best materials available in the market. We love what we do and our goal is to see our clients happy with our services.
Are your insured?
Yes, our company is fully insured, providing peace of mind to our clients during every project.
How do I know how much my project will cost?
Your TruBlue professional will come to your home and discuss your project with you in detail. You can provide us with all of the information we need and ask us about any concerns you may have. Once we have all the information, you will be presented with a detailed firm quote for all the work.
Do I have a choice in materials?
We will provide professional recommendations based on our previous experiences. You always have full say in colors, materials, and even brands if you have a preference. Feel free to discuss your options with our service team. We will provide all of the information you need to make the best decision. Customer satisfaction is our number one priority, and we are here to make you happy.
Who will do the work?
TruBlue uses our own employees and trusted, specialty service providers. Our team of skilled craftsmen are background checked and are fully insured. Additionally, because we put customer satisfaction at the forefront of our company, we guarantee our work. If needed, we may use trusted partners for specialized services, but you can be assured they have been vetted with the same detail as our employees.
What do I need to do to prepare for my project?
It’s simple! Move anything that could be disturbed away from the work area. Ensure pets and/or children are in the least disruptive space throughout the progress of the project. If you prefer to be home while we work, we can work around you as you go throughout your day.
Do I have to be home when you do my project?
It is quite common for us to work while you are out of the house. Typically, homeowners will provide us either a garage code or key to enter the house. You can rest assured that our technicians are bonded and insured and go through a background check. We know your home is your safe haven, so earning your trust is paramount. Also, it is perfectly fine if you are home while we work. We are happy to work with your schedule and comfort level.
How do you handle items that need to be purchased for my project?
Your TruBlue professional can provide you a list of materials that you can purchase yourself, but if you can’t find the time, we understand. Simply allow TruBlue to purchase on your behalf the materials you have both agreed upon in writing.
How long does a typical remodeling project take?
The duration depends on the scope of the project. During the initial consultation, we will provide you with an estimated timeline based on your specific needs.
Do you offer free estimates?
Yes, we offer free, no-obligation estimates to help you plan your project and budget effectively.
Can you help with design ideas?
Absolutely! Our experienced team can provide design suggestions and guidance to help you achieve your desired look. We'll share with you a 3D digital design for you walk in your dream project.
What sets TruBlue of Allen apart from other contractors?
Our commitment to quality, use of top-grade materials, insured status, and dedicated customer service ensure your project is completed to the highest standards.
Do you offer any warranties on your work?
Yes, we stand behind our work and offer warranties to ensure your satisfaction with the finished project.